KYC in a Customer Experience Focused Economy

June 8, 2021  |  11 AM ET

Today, it takes corporate banking customers 90 to 120 days on average to make it through onboarding. It should come as no surprise that 85% of customers report a negative KYC experience, with 12% ultimately changing banks because of it. This is largely in part due to demanding documentation requirements and manual processes around KYC onboarding. 

How do banks and financial institutions balance ensuring that their KYC and KYC-refresh processes are robust and airtight enough to prevent risk while maintaining a seamless client onboarding experience? 

Join Unqork and Arachnys for an upcoming Tech Talk on how no-code technology and intelligent data join forces to help banks digitize the entire customer onboarding and monitoring process in a way that reduces costs, saves time, and improves outcomes.


David Buxton

CEO & Founder, Arachnys

David is a former investigator who has advised banks, law firms and leading multinationals on corruption, fraud, money-laundering, and other risks. He is a regular speaker on the use of technology for collection, analysis and reporting in a KYC/AML context. He graduated from Oxford University.

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Kayvan Parvin

Client Partner - Financial Services, Unqork

Kayvan is a Client Partner for Financial Services at Unqork, where he leads go-to-market efforts for Wealth and Asset Management productization. Before joining Unqork, Kayvan was a Managing Director at KPMG for 10 years, consulting for large banks and asset managers in digital strategy, cost optimization, and risk management.

Kayvan holds a BA in Economics and Psychology from Tufts University, where he graduated Summa Cum Laude and has an MBA in Finance from Columbia Business School.


Christian Barrera

VP of Alliances & Ecosystem, Unqork

Christian leads all partnership activities across Unqork ranging from strategy to go-to-market operations including cloud providers, global and boutique system integrators, marketplace and application partnerships. Prior to Unqork, Christian led Pre-Sales and Solutioning at Opera Solutions – an artificial intelligence and machine learning platform company. At IBM, Christian held a variety of strategy, sales and ecosystem leadership positions and helped launch the IBM Watson and IBM Blockchain Business Units.